Frequently Asked Questions



Call to Schedule Now: (860) 644-0099
  • What are your business hours?

    Monday 8:00 AM - 4:00 PM

    Tuesday 8:00 AM - 4:00 PM

    Wednesday 8:00 AM - 4:00 PM

    Thursday 9:00 AM - 5:00 PM

    Friday 8:00 AM - 4:00 PM

    Saturday 8:00 AM - 1:00 PM

    Sunday Closed

  • What payment methods do you accept?

    We accept any major credit cards, cash, and CareCredit, but not personal checks. We only accept EXACT change for cash. 

  • What insurances do you accept?

    For an updated list of our accepted insurances, please visit our Insurances page

  • Where are you located?

    We are located inside the Buckland Hills Mall in Manchester, CT on the lower level next to JCPenney.

  • Do you have digital scanners in your office?

    Yes, we are proud to have a iTero Element® 5D intraoral scanner to aid in providing our clients with top-quality dental care. 

  • What are your credentials?

    Dr. Chi is a licensed dentist and is certified in implant dentistry. We are also active members in American Dental Implant Association, the American Dental Association (ADA), the Connecticut State Dental Association (CSDA), the Hartford Dental Society, and the Academy of General Dentistry (AGD). Finally, we are also a Certified Invisalign® Provider.

  • Do you provide services in languages other than English?

    Yes, we have both English and Korean-speaking staff.

  • Do you offer emergency service?

    Yes, we work to see patients with dental emergencies either the same day or within one day. 

  • How long does a typical cleaning/exam take?

    Your first appointment with us will take about an hour, and will include a full exam/cleaning and a comprehensive dental plan.

  • Why should I trust Buckland Hills Dental with my dental care?

    Our team is experienced, knowledgeable, and dedicated to providing you with the best care possible. We accept a variety of insurance and payment options to help our patients. 

  • How does your Smile Savings Program work?

    With our Smile Savings Program, an annual fee covers the patient for an entire year from the date of purchase. This insurance includes 2 exams by the doctor, 2 dental cleanings, and 1 set of x-rays. It also includes 20% off of any treatment that is performed (some exclusions may apply).

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